batbet Terms and Conditions

These Terms and Conditions ("Terms") form a legally binding agreement between the organisation operating the batbet platform ("batbet", "we", "us") and every individual who uses the batbet website or services ("user", "you").

By accessing the batbet website, mobile interface, or any related service, you are considered to have fully read, understood, and accepted these Terms. If you do not agree with any part of these Terms, please refrain from using our platform.

batbet reserves the right to amend or update these Terms at any time. Changes will take effect from the moment they are published on the website. Continued use of the platform will be considered acceptance of the revised Terms.

1.1 Registration Eligibility

To open an account and use the services at batbet, you must meet all of the following conditions:

• You must be at least 21 (twenty-one) years of age.
• You must provide accurate and complete personal information.
• Each person may operate only one account.
• Your account may not be shared with anyone else.
• You are able and willing to comply with these Terms.

1.2 Account Security

It is your responsibility to keep your account password and login details completely confidential. You are responsible for all activity carried out through your account. If any unauthorised access occurs, notify our support team immediately via 24/7 live chat.

1.3 Information Verification

batbet reserves the right to verify your identity and age at any time. Withdrawals may be put on hold until the verification process is complete. If the information provided is found to be false or incomplete, the account will be closed and the balance may be forfeited.

2.1 Deposit Rules

The following payment methods are accepted for depositing funds at batbet: bKash, Nagad, Rocket, Upay. The minimum deposit amount for each method is ৳300. There is no upper limit on deposits, however additional verification may be required for large deposit amounts.

2.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawal processing generally takes between 30 minutes and 3 hours. However, this time may increase if the verification process is delayed.

The following conditions apply to withdrawals:

• Bonus wagering requirements must be fully met before a withdrawal can be made.
• Withdrawals must first be made using the same method used for the deposit.
• Withdrawals will be held until the account is fully verified.
• Multiple withdrawal requests may be made within a single calendar day.

2.3 Transaction Security

batbet uses SSL encryption technology to keep all financial transactions secure. If you experience any issue with a transaction, contact 24/7 live chat support or email [email protected].

3.1 Welcome Bonus

batbet offers new members a 120% welcome bonus on their first deposit, up to a maximum of ৳5,000. The bonus wagering requirement is 10 times (10x).

For example:

• Deposit ৳1,000 → Bonus ৳1,200 → Total balance ৳2,200
• Deposit ৳10,000 or more → Bonus up to ৳5,000 → Total balance ৳15,000

3.2 General Bonus Terms

• Each bonus offer may only be used once.
• Bonuses apply to personal accounts only — one bonus per household, device, or IP address.
• Bonus funds may not be withdrawn before wagering requirements are met.
• batbet reserves the right to modify or cancel any bonus offer at any time.
• A bonus may only be usable on specified games — please read the details of each offer.
• If a withdrawal is made before completing a bonus's wagering requirements, the bonus and any winnings derived from it will be cancelled.

3.3 VIP Cashback Program

batbet has four VIP tiers, each offering weekly cashback:

• Bronze — up to 0.2% weekly cashback
• Silver — up to 0.5% weekly cashback
• Gold — up to 0.8% weekly cashback
• Platinum — up to 1.0% weekly cashback

VIP tier is determined based on a user's activity and regularity. The total cashback amount depends on net weekly losses.

4.1 General Gaming Rules

All games on batbet are operated under fair play principles. Game outcomes are determined entirely impartially using Random Number Generator (RNG) technology.

• Once a bet has been placed and confirmed, it cannot be changed.
• If a bet is cancelled due to a technical error, the original bet amount will be refunded.
• If the internet connection is lost during a round or match, the game outcome will be determined based on data stored on the server.
• If a technical error or irregularity occurs in any game, contact support immediately.

4.2 Sports Betting

Cricket, football, kabaddi and all other sports betting have their own rules. Keep the following in mind when betting on BPL, IPL, T20 World Cup and ICC tournament matches:

• A bet may be cancelled at any time before the match begins.
• For live betting, a bet cannot be changed once it has been accepted.
• If a match is abandoned or suspended, bets will be settled according to the applicable rules.
• Always check the latest odds before making any betting decision.

4.3 Prohibited Activities

The following activities are strictly prohibited:

• Placing bets using any software or automated method.
• Attempting to exploit the game system or odds algorithm.
• Colluding with other players in betting (collusion).
• Bonus arbitrage or bonus hunting activities.
• Using the platform for the purpose of money laundering.

5.1 Data Collection and Use

batbet collects your personal information and stores it completely securely. We use your information solely for the purposes of providing services, verifying identity, and processing financial transactions. Your information is never sold to third parties.

5.2 Cookie Policy

batbet uses cookies to improve website functionality. Continued use of the site will be considered consent to the use of cookies. For more details, please read our Privacy Policy.

5.3 Data Protection

We use industry-standard SSL encryption and secure servers to protect all your information and financial transactions. To learn more about data protection, please visit our Privacy Policy page.

6.1 Age Restriction

batbet strictly prevents individuals under the age of 21 from gambling. We use age verification methods and take active steps to prevent access by minors.

6.2 Problem Gambling Limits

Gambling is for entertainment purposes only. You may set the following limits for yourself:

• Setting daily, weekly, or monthly deposit limits
• Setting session time limits
• Temporarily suspending your account for a set period (cooling-off period)
• Permanent self-exclusion

To access these features, contact our support team via 24/7 live chat.

6.3 Help and Advice

If you or someone you know appears to be struggling with a gambling-related problem, seek help immediately. You can find more information and support on the batbet Responsible Gaming page.

All content on the batbet website — logos, designs, text, graphics, software and other elements — belongs to batbet's intellectual property and is protected by law.

Without prior written permission from batbet, you may not:

• Copy, distribute, or republish any content from the site.
• Use the batbet brand name or logo for commercial purposes.
• Decompile or reverse-engineer the site's software.
• Automatically scrape the website or collect data from it.

8.1 Service Availability

batbet strives to ensure uninterrupted service on its platform, however temporary disruptions may occur due to maintenance, technical issues, or third-party providers. batbet will not be held liable for such disruptions.

8.2 Limitation of Damages

batbet will not be held liable for losses arising from technical errors, internet connectivity issues, or third-party causes. The user is solely responsible for the security of their own internet connection and device.

8.3 Third-Party Integrations

The batbet platform may include content from third-party game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, NetEnt, Microgaming, and others). batbet bears partial responsibility for the quality and functionality of this content and is not liable for service disruptions.

9.1 Closure by batbet

batbet may temporarily or permanently close your account for any of the following reasons:

• Violation of any provision of these Terms.
• Suspected fraudulent activity or money laundering.
• Providing false information or identity fraud.
• Bonus abuse or operating multiple accounts.
• Attempting to exploit technical vulnerabilities of the platform.

9.2 Closure by User

You can close your account at any time by contacting us. Please withdraw any valid balance before closing your account. If the wagering requirements for a bonus have not been met, that amount cannot be withdrawn.

10.1 Complaint Process

If you have a complaint, please contact our support team directly in the first instance. We provide assistance via 24/7 live chat and email at [email protected]. Our support team will resolve your complaint as quickly as possible.

10.2 Final Decision

In the event of a dispute regarding game results or betting settlement, batbet's server logs and technical records will be considered as final evidence. In the case of a verifiable technical error, the amount of the relevant bet will be refunded.

10.3 Applicable Law

These terms and conditions shall be interpreted in accordance with applicable law and jurisdiction. If any provision is found to be unenforceable, the remaining provisions will remain in full effect.

batbet reserves the right to amend these terms and conditions at any time. For significant changes, we will publish a notice on the website. If you continue to use the platform after any changes, you will be deemed to have accepted the amended terms.

Visit this page regularly to stay informed about important changes. If you have any questions about these terms, please contact us.